All the benefits, none of the burdens. IT is critical to your company operations, but without the support of a local IT expert, it can fast become overwhelming.
With Managed IT Support from Novem, we remove the complications and provide nothing but customised, localised Managed IT Support for Chester’s local businesses.
We fully assess your existing IT for opportunities to optimise, speeding up and simplifying your everyday processes.
We implement and automate faster ways of working, keeping them optimised with regular managing and monitoring.
We simplify software and enable employees to explore new ways of working – without compromising your company policies.
Save on resources and deliver better services faster. Spend less and deliver more with efficient new drivers for success.
Comply to local and international compliance laws and ensure your sensitive data is secured.
New versions of your Cloud solutions are automatically installed with ongoing management and monitoring from us.
Our Managed IT Support Datasheet covers everything you can expect from our support services.
Recognised by the MSP501 2021 Awards as one of the world’s most reliable Managed Service Providers.
There’s no one-size fits all solution to our technology. We scale to your company’s size and scope, both now and in the future.
With 24/7/365 support available, your business is covered whatever happens – and whenever you need our support.
We cover a broad area of Chester and the surrounding Northwest, with our co-managed IT support ready to help for when you need that on-site assistance.
We’re partnered with such IT industry giants as Microsoft, Datto and Yealink – providing services to their own high delivery standards.
We’re able to solve 90% of reported problems remotely – and often within as little as 15 minutes.
"The team’s responsiveness from top to bottom is always at a very high standard. Big thanks for all their support"
"A full, seamless migration from Google Mail to Microsoft 365 creating vastly improved business productivity without large CapEx expenditure Quality Insolvency Services"
Your business is unique – so partner with an IT provider that works to its needs and delivers specialist IT Support to Chester’s local businesses.
We work daily with Chester’s local community, providing IT Solutions for small to medium companies, charities and organisations.
Disaster Recovery and Business Continuity
Time lost is money wasted - not least in the world on online retail. Domu Brands needed assurance that downtime didn't spell disaster in this demanding sector.Read More
Fully Managed IT Support, Microsoft 365 and Asset Tracking
A premium kitchen furniture provider anticipating major business growth, Gemini Kitchens needed an expansive yet visible IT estate as proficient as it was protected.Read More
Office 365 Migration from Google Apps, Managed IT Support
Sometimes growth means major change. Swift's move to new software, servers and operating systems ushered in a transformative infrastructural refresh for the company.Read More
Whether online or on-site, generalised or specialised, we’ve been delivering exceptional IT Support to Chester’s businesses since 2007.
Expand your in-house IT department with a member of our Chester team. Whether sourcing an extra set of hands or seeking specialist IT skills, Co-Managed IT Support is the perfect way to expand your IT team’s abilities.Co-Managed IT Support
Office moves, infrastructural upgrades, and everything in-between. Sometimes, a task is too big for a business to tackle alone. With our consultancy and support, we can help take your high-concept projects over the finish line.Project Support
Your essential software needs exceptional support. Our Microsoft 365 support ensures users are enabled and empowered by your Microsoft 365 setup with migration, compatibility and connectivity set up for success.Microsoft 365
We may be technical experts, but we’re also driven by outstanding customer service. We pride ourselves on being friendly, approachable and focused on your business needs, not its technical specs.
When you call, we pick up – ready to serve your needs.
Our consistent approach to customer service is the secret to our success – and our client journey is based on 5 simple but crucial steps.
It’s more than our solutions that make us tick, it’s our people and partners too.
All About You
The most important step is ensuring we understand your business technologies, challenges and aspirations.
Armed with your company goals in mind, we perform a full technical audit searching for barriers to security as well as success.
Welcome to Novem. You’ll be introduced to an allocated engineer, dedicated to documenting and supporting your estate’s IT.
Remediate and Review
We remediate issues and review your options for any opportunities we identify.
We design and plan your business of the future.
Our service is driven by a single, simple rule: when you call, we pick up. So, whatever your business IT needs, get in touch today, and let’s take you one step closer to technical perfection.