About Us

Your IT Department since 2007

You want IT Support that evolves, economises and establishes your business as a modern dynamic enterprise.
We live to be that support.
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We’ve Got IT Covered

Since 2007, Novem has been providing the full technical repertoire for small to mid-market enterprises in Manchester, the Northwest and surrounding areas. Collaborating with businesses from a wide range of sectors, we know no two businesses are alike - and neither should their technical solutions be.

That’s why we think of ourselves as your personal IT department. You establish the standards, practices and policies; we provide are the technologies, the support and the decades of industry experience.

The result is long-lasting, meaningful relationships – some of which are as old as our business.

Your Business is Unique.
So is ours.

We understand it takes something special to stand out in a crowded industry. That’s why we let our commitment, our commendation and our customer service record speak for us.

Our services are based on your business criteria – and yours alone. With our Customer Management Portal, you’ve an overview of our every service promise, and just how well we’re achieving that perfect partnership.

We respond promptly, always go above and beyond, and are dedicated to supporting your tech, so you can concentrate on your business.

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What Do We Value?

Team

Not only our own, but our clients too. We’re committed to supporting each other, and our people are what make Novem what it is.

Trust

Being a trusted partner means acting with integrity and the interests of our clients in mind.

Reliability

We dedicate ourselves to our promises and follow them through. Always.

Knowledge

We’re great at what we do, and proud of what we know. But we don’t let that stop us from improving all the time.

Being Human

We’re normal, friendly approachable people that are here to help – not confound you with technical gibberish.


Dedicated to Sustainable Cyber Solutions

Dedicating ourselves to the modern enterprise means finding new ways to deliver sustainable, eco-friendly solutions.

We’re as committed to a greener planet as we are to our customers’ needs, doing all we can to meet their standards of conservation and reduce our carbon footprint.

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THE NOVEM WAY

Our consistent approach to customer service is the secret to our success – and our client journey is based on 5 simple but crucial steps.

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All About You
The most important step is ensuring we understand your business technologies, challenges and aspirations.

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Auditing
Armed with your company goals in mind, we perform a full technical audit searching for barriers to security as well as success.

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Onboarding
Welcome to Novem. You’ll be introduced to an allocated engineer, dedicated to documenting and supporting your estate’s IT.

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Remediate and Review
We remediate issues and review your options for any opportunities we identify.

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Technology Roadmap
We design and plan your business of the future.

 

Our consistent approach to customer service is the secret to our success – and our client journey is based on 5 simple but crucial steps.

Book a Consultation

Our Services

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IT Support

Managed and co-managed IT Support, plus consultancy services for your business projects. Everything to get your IT installed and optimised.

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Cloud

Migrate to Cloud-based services and operate in Private, Public or Hybrid environments with an accredited Microsoft partner.

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Cybersecurity

Install the latest in security solutions and educate teams on the latest threats. Our cybersecurity reinforces your company defences – be they human or digital.

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Communications

Crystal clear hosted VoIP telephony and seamless software communications mean you’re always seen and heard by the people that matter.

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Infrastructure

We provide the full technical foundation of your business, ensuring hardware, software, servers and networks are all in perfect tandem.

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Disaster Recovery

Provide full business continuity and recover from any data disasters with fast, efficient Data Backup and Disaster Recovery.

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Explore our full service portfolio below

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Customer Success Stories

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Lesley Ward - Operations Manager
Unibox, Manchester

“...they’ve maintained their excellent service levels and have been the seamless, constant support... it’s definitely meant one less thing to worry about.”

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Tommy Cocking - Business Owner
ADT Workplace, Manchester

“We cannot thank Novem enough for their dedication and professionalism ..we see Novem as our internal IT Department and simply put, “part of the team”. I would not hesitate to recommend (their) services to any business having an IT requirement”

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Accredited and Award-winning

We’re customer approved and industry accredited.
Whatever technical solutions we deliver, we want you to know you’re getting the best support possible.

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Because Every Sector Matters

We’ve worked with industries from many major sectors, including medical, manufacturing, engineering, design and retail. And while no two industries are alike, we commit to the same high level of service, wherever your business takes you. Make us the next step of our journey.

Make us the next step of our journey.

Book a Consultation

because every sector matters

Contact us

Manchester Office

Novem Ltd, Alexandra Court, Carrs Road, Cheadle SK8 2JY

0800 046 9957
info@novem-it.co.uk

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