Managed IT Support

Our Services, to Your Standards

It’s not enough to provide the latest solutions to the best industry standards. At Novem, we lay the foundations for your business success – and stay with you for every step towards it, with our award-winning Managed IT Support.

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We Handle IT, So You Can Handle It

All the benefits, none of the burdens. IT is critical to your company operations, but without the support of a Manged IT expert, it can fast become overwhelming.

With Managed IT Support from Novem, we remove the complications and provide nothing but customised, optimised IT solutions - backed up by our ongoing support.

 

 

Save Time

We fully assess your existing IT for opportunities to optimise, speeding up and simplifying your everyday processes.

Boost Performance and Productivity

We implement and automate faster ways of working, keeping them optimised with regular managing and monitoring

Work Efficiently

We simplify software and enable employees to explore new ways of working – without compromising your company policies.

Cost Savings

Save on resources and deliver better services faster. Spend less and deliver more with efficient new drivers for success.

Protect Your Data

We proactively and remotely oversee your IT infrastructure, preventing and protecting against the growing cyber threats to your data.

Future Proof Your Business

Save on resources and deliver better services faster. Spend less and deliver more with efficient new drivers for success.

 

Our Managed IT Support Datasheet covers everything you can expect from our support services.

Our Managed IT Services

Why Novem IT?

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Award-Winning IT Services

Recognised by the MSP501 2021 Awards as one of the world’s most reliable Managed Service Providers

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Scalable Support

There’s no one-size fits all solution to our technology. We scale to your company’s size and scope, both now and in the future.

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Round-the-Clock Assistance

With 24/7/365 support available, your business is covered whatever happens – and whenever you need our support.

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Available for Anywhere

Whether your users are at home, in the office, or across multiple business sites, our remote support is on-hand to help.

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Industry Accredited

We’re partnered with such IT industry giants as Microsoft, Datto and Yealink – providing services to their own high delivery standards.

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Rapid Resolution

We’re able to solve 90% of reported problems remotely – and often within as little as 15 minutes.

"The team’s responsiveness from top to bottom is always at a very high standard. Big thanks for all their support"

Domu Brands

"A full, seamless migration from Google Mail to Microsoft 365 creating vastly improved business productivity without large CapEx expenditure Quality Insolvency Services"

Quality Insolvency Services

 

Your business is unique – so partner with an IT provider that works to its needs and values.

Let's Talk

Managed IT, Measurable Results

Below are just a few examples of our Managed IT Support excellence, from the clients we work with daily.

 

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Gemini Kitchens - Kitchen Furniture Manufacturers

Fully Managed IT Support, Microsoft 365 and Asset Tracking.

A premium kitchen furniture provider anticipating major business growth, Gemini Kitchens needed an expansive yet visible IT estate as proficient as it was protected.

More Info
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Domu Brands - Product Design and Retail

Disaster Recovery and Business Continuity.

Time lost is money wasted - not least in the world on online retail. Domu Brands needed assurance that downtime didn't spell disaster in this demanding sector.

More Info
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Swift Financial Solutions - Personal Finance Specialists

Office 365 Migration from Google Apps, Managed IT Support.

Sometimes growth means major change. Swift's move to new software, servers and operating systems ushered in a transformative infrastructural refresh for the company.

More Info

Other IT Support Services

Whether online or on-site, generalised or specialised, there’s more than one way we deliver exemplary Managed IT Support.

 

Co-Managed IT Support

Expand your in-house IT department with a member of our technical specialist team. Whether sourcing an extra set of hands or seeking specialist IT skills, Co-Managed IT Support is the perfect way to expand your IT team’s abilities.

Co-Managed IT Support
Projects

Office moves, infrastructural upgrades, and everything in-between. Sometimes, a task is too big for a business to tackle alone. With our consultancy and support, we can help take your high-concept projects over the finish line.

Project Support
Microsoft 365

Your essential software needs exceptional support. Our Microsoft 365 support ensures users are enabled and empowered by your Microsoft 365 setup with migration, compatibility and connectivity set up for success.

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THE NOVEM WAY

We may be technical experts, but we’re also driven by outstanding customer service. We pride ourselves on being friendly, approachable and focused on your business needs, not its technical specs.

When you call, we pick up – ready to serve your needs.

Our consistent approach to customer service is the secret to our success – and our client journey is based on 5 simple but crucial steps.

It’s more than our solutions that make us tick, it’s our people and partners too.

Learn More About Novem

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All About You
The most important step is ensuring we understand your business technologies, challenges and aspirations.

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Auditing
Armed with your company goals in mind, we perform a full technical audit searching for barriers to security as well as success.

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Onboarding
Welcome to Novem. You’ll be introduced to an allocated engineer, dedicated to documenting and supporting your estate’s IT.

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Remediate and Review
We remediate issues and review your options for any opportunities we identify.

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Technology Roadmap
We design and plan your business of the future.

Let Us Be Your IT Department


Contact us

Manchester Office

Novem Ltd, Alexandra Court, Carrs Road, Cheadle SK8 2JY

0800 046 9957
info@novem-it.co.uk

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