Go Further than Traditional IT Support Services

It’s not about break-fix solutions, nor is it about providing the latest in technologies.
To us, IT Support Services mean tailor-made solutions, ongoing assistance, and flexible options that support the evolution of your business. That’s IT Support the Novem Way.

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Whatever It Takes

There’s more than one route to business success, and our technical solutions are designed around whichever sets you up for success.

Whether you need long-term assurance that your every IT need is satisfied, or want support that’s on-premises and on-hand for the fastest possible response times, we handle IT so you can handle it.

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Save Time

We fully assess your existing IT for opportunities to optimise, speeding up and simplifying your everyday processes.

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Boost Productivity

We implement and automate faster ways of working, keeping them optimised with regular managing and monitoring

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Work Efficiently

We simplify software and enable employees to explore new ways of working – without compromising your company policies.

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Cost Savings

Save on resources and deliver better services faster. Spend less and deliver more with efficient new drivers for success.

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Protect Your Data

Comply to local and international compliance laws and ensure your sensitive data is secured.

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Future Proof Your Business

Your tech isn’t only updated, but enabled with evolving, Cloud- enabled technologies managed and monitored by us.


Overcome the challenge of managing your infrastructure and simplify operations across your enterprise, with dedicated technical solutions for all. Talk to a Novem IT expert today.

Book a Consultation

Multiple Options for your IT Support

 

Managed IT Support

Our Managed IT Support delivers proactive solutions that work to keep your systems in shape – with reactive remote assistance should you ever require it.

Managed IT Support
Co-Managed IT Support

Expand your in-house IT department with a member of our technical specialist team. Whether sourcing an extra set of hands or seeking specialist IT skills, Co-Managed IT Support is the perfect way to expand your IT team’s abilities.

Co-Managed IT Support
Projects

Office moves, infrastructural upgrades, and everything in-between. Sometimes, a task is too big for a business to tackle alone. With our consultancy and support, we can help take your high-concept projects over the finish line.

Project Support
Microsoft 365

Your essential software needs exceptional support. Our Microsoft 365 support ensures users are enabled and empowered by your Microsoft 365 setup with migration, compatibility and connectivity set up for success.

Microsoft 365

 

A more detailed look into our services, support and solutions can be found in our Service Brochure, available here.

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Partnered with the Industry's Best

Recognised as one of the world’s best MSPs by the 2021 MSP501 awards, Novem IT is proud to be serving award-winning services for nearly 15 years.

We’re partnered with the industry’s leading providers so whatever technical solutions we rely on, you benefit from the highest standards of deployment and delivery.

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Customer Success Stories

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How Novem implemented a Cloud Computing solution for this renowned print services provider, protected by a sturdy Disaster Recovery solution

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After 13 years of providing high-quality kitchen furniture, Gemini Kitchens were ready to grow, evolve and upgrade to the latest Microsoft solutions with Novem’s assistance

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The Mailing Room is the market-leading provider of mailroom equipment and consumables – which is why they rely on Novem for their enterprise cybersecurity.

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THE NOVEM WAY

We may be technical experts, but we’re also driven by outstanding customer service. We pride ourselves on being friendly, approachable and focused on your business needs, not its technical specs.

When you call, we pick up – ready to serve your needs.

Our consistent approach to customer service is the secret to our success – and our client journey is based on 5 simple but crucial steps.

It’s more than our solutions that make us tick, it’s our people and partners too.

Learn More About Novem

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All About You
The most important step is ensuring we understand your business technologies, challenges and aspirations.

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Auditing
Armed with your company goals in mind, we perform a full technical audit searching for barriers to security as well as success.

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Onboarding
Welcome to Novem. You’ll be introduced to an allocated engineer, dedicated to documenting and supporting your IT estate.

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Remediate and Review
We remediate issues and review your options for any opportunities we identify.

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Technology Roadmap
We design and plan your business of the future.

Better Business IT Support Starts Here

Look no further for Managed IT Support that assists, understands and evolves your business, wherever the journey takes you. For more details, or to arrange a consultation, talk to a member of our team today.


Contact us

Manchester Office

Novem Ltd, Alexandra Court, Carrs Road, Cheadle SK8 2JY

0800 046 9957
info@novem-it.co.uk

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