All the benefits, none of the burdens. IT is critical to your company operations, but without the support of a local IT expert, it can fast become overwhelming.
With Managed IT Support from Novem, we remove the complications and provide nothing but customised, localised IT solutions for Bury’s local businesses.
We fully assess your existing IT for opportunities to optimise, speeding up and simplifying your everyday processes.
We implement and automate faster ways of working, keeping them optimised with regular managing and monitoring.
We simplify software and enable employees to explore new ways of working – without compromising your company policies.
Save on resources and deliver better services faster. Spend less and deliver more with efficient new drivers for success.
Comply to local and international compliance laws and ensure your sensitive data is secured.
Your tech isn’t only updated, but optimised with evolving, Cloud-enabled solutions managed and monitored by us.
Our Managed IT Support Datasheet covers everything you can expect from our support services
Recognised by the MSP501 2021 Awards as one of the world’s most reliable Managed Service Providers.
There’s no one-size fits all solution to our technology. We scale to your company’s size and scope, both now and in the future.
With 24/7/365 support available, your business is covered whatever happens – and whenever you need our support.
We cover a broad area of Bury and the surrounding Northwest, with our co-managed IT support ready to help for when you need that on-site assistance.
We’re partnered with such IT industry giants as Microsoft, Datto and Yealink – providing services to their own high delivery standards.
We’re able to solve 90% of reported problems remotely – and often within as little as 15 minutes.
"The team’s responsiveness from top to bottom is always at a very high standard. Big thanks for all their support"
"A full, seamless migration from Google Mail to Microsoft 365 creating vastly improved business productivity without large CapEx expenditure Quality Insolvency Services"
Your business is unique – so partner with an IT provider that works to its needs and delivers specialist IT Support to Bury’s local businesses.
We work daily with Bury’s local community, providing IT Solutions for small to medium companies, charities and organisations.
Have specialised in the supply and maintenance of franking machines
Superb customer service begins with customer security – a truth which the staff at The Mailing Room’s Bury headquarters knew when they prioritised an all-new Cybersecurity setup.
More InfoWhether online or on-site, generalised or specialised, we’ve been delivering exceptional IT Support to Bury’s businesses since 2007.
Expand your in-house IT department with a member of our Bury team. Whether sourcing an extra set of hands or seeking specialist IT skills, Co-Managed IT Support is the perfect way to expand your IT team’s abilities.
Co-Managed IT SupportOffice moves, infrastructural upgrades, and everything in-between. Sometimes, a task is too big for a business to tackle alone. With our consultancy and support, we can help take your high-concept projects over the finish line.
Project SupportYour essential software needs exceptional support. Our Microsoft 365 support ensures users are enabled and empowered by your Microsoft 365 setup with migration, compatibility and connectivity set up for success.
Microsoft 365We may be technical experts, but we’re also driven by outstanding customer service. We pride ourselves on being friendly, approachable and focused on your business needs, not its technical specs.
When you call, we pick up – ready to serve your needs.
Our consistent approach to customer service is the secret to our success – and our client journey is based on 5 simple but crucial steps.
It’s more than our solutions that make us tick, it’s our people and partners too.
All About You
The most important step is ensuring we understand your business technologies, challenges and aspirations.
Auditing
Armed with your company goals in mind, we perform a full technical audit searching for barriers to security as well as success.
Onboarding
Welcome to Novem. You’ll be introduced to an allocated engineer, dedicated to documenting and supporting your estate’s IT.
Remediate and Review
We remediate issues and review your options for any opportunities we identify.
Technology Roadmap
We design and plan your business of the future.
Our service is driven by a single, simple rule: when you call, we pick up. So, whatever your business IT needs, get in touch today, and let’s take you one step closer to technical perfection.
Manchester Office
Novem Ltd, Alexandra Court, Carrs Road, Cheadle SK8 2JY